Privacy Policy
Last Updated: June 14, 2026GeneSil Technologies ("we", "our", or "us") operates the website https://genesil.in. We are committed to protecting the privacy and security of the personal data of our customers, website visitors, and business partners. This Privacy Policy details how we collect, store, protect, and use your information when you interact with our website.
1. Information We Collect
We collect information you provide directly to us through our online systems:
- Inquiry Form Details: When you request quotes, tech specifications, or product samples, we collect your Full Name, Company Name, Email Address, Phone/WhatsApp Number, and the details of your message.
- Dilution Data: Outputs or batch numbers configured in the calculator are processed client-side. If you click "Inquire on WhatsApp", the generated batch coordinates are formatted into a text string on your local device.
- Technical Preferences: We use local browser storage (such as
localStorage) to remember visual user preferences (like your dark/light theme choice) for layout display.
2. How We Use Your Information
We use the collected details strictly for business operations, including:
- Responding to your business inquiries, product sample requests, and custom chemical quotes.
- Fulfilling bulk shipments and planning manufacturing schedules.
- Providing technical assistance regarding dilution ratios and pad-bath compatibility.
- Improving our website services and tracking general traffic patterns.
3. Data Protection and Security
We implement standard technical and administrative safeguards to protect your personal details from unauthorized access, loss, or alteration. We do not sell, rent, or lease your contact information to third-party marketing companies. Data is shared only with logistics carriers to complete shipping orders or when legally required by authority.
4. Third-Party Links
Our website contains direct chat buttons linking to third-party services (such as WhatsApp API - wa.me). These external companies operate under their own independent privacy statements. We are not responsible for data processing practices on third-party sites.
5. Cookies and Local Storage
We do not use tracking or advertising cookies. We only access local browser storage to keep your light/dark mode choice active. You can choose to clear local storage or block storage flags in your browser settings at any time.
6. Your Rights
You have the right to request access to the personal data we store, ask for corrections, or request complete deletion of your records from our sales databases. To do so, please contact us directly using the email address listed below.
7. Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact our administrative head office:
GeneSil Technologies
Sewadham Road, Mandoli Industrial Area, Delhi-110093, India
📧 Email: genesil@ymail.com
📞 Phone: +91-9810509166